Return & Refund Policy

At Desi Tatva, we value customer satisfaction and offer a hassle-free return and refund policy.

Return Policy

  • We have a 7-day return policy, which means you have 7 days from receiving your item to request a return.

  • To be eligible for a return, the item must be damaged upon delivery, unused, with tags attached, and in its original packaging. A receipt or proof of purchase is required.

  • You must raise a return request within 24 hours of receiving the product by contacting us at tatvadesi@gmail.com.

Return Process

  • Returns should be sent to:
    Desi Tatva
    TYPE C-29, M Vidhospita Quarters, Kingsway Camp,
    North West Delhi, Delhi - 110009

  • If your return request is approved, we will provide a return shipping label and instructions.

  • Items sent back without prior approval will not be accepted.

For any return-related queries, feel free to reach us at tatvadesi@gmail.com.

Exceptions / Non-Returnable Items

  • Bulk orders cannot be returned.

Exchanges & Replacements

  • Exchanges: If approved, exchange products will be delivered within 2 days after approval.

  • Replacements: If approved, replacement products will be delivered within 2 days after approval.

Refund Policy

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method within 7 business days.

  • Please note that banks or credit card companies may take additional time to process and post the refund.

  • If you haven't received your refund after 7 business days, contact us at tatvadesi@gmail.com.

For any questions or assistance, we're always here to help!